Human Resources

Human Resources

We help alleviate the overwhelming number of HR administrative tasks, providing services including payroll administration, HR help desk, leaves and accommodations administration, new employee administration, reporting, and more.

Delegate Daily HR Functions to Promantis and Focus on What Matters: Your People!

Talent shortages and unprecedented staff turnover. Adding innovation to the recruiting process. Increasing employee benefits, perks, and work-life balance to retain top talent while providing upskilling, employee training and development, career growth opportunities, and a strong company culture.

The list of recruiting and retention challenges confronting human resources (HR) departments goes on and on.

The consequences of inaction can be serious: HR experienced 35% higher turnover than any other job function between July 2023 and June 2024, according to a LinkedIn report. Staff are feeling the frustration of overburdened HR professionals, with 75% of employees asserting that they “don’t trust that their HR leader cares about their needs,” according to an HRMorning report.

With more than 18 years of experience helping companies achieve peak performance in their business operations, our HR solutions offer the best practices, top nearshore talent, and tools and technologies like intelligent automation to give your in-house HR team relief from typical day-to-day HR administrative duties.

Our goal is to save you time and money while optimizing HR performance. For example, reducing your daily workload with high-performing HR help desk services, payroll and benefits administration, onboarding and termination tasks, and more.

We can reduce compliance risk, helping you avoid regulatory penalties.

We also strive to help you improve employee loyalty and engagement. Promantis’ HR teams are held accountable to service-level agreement metrics like payroll accuracy and fast employee response and resolution – providing white-glove HR outsourcing service that increases employee satisfaction.

Located in top nearshore hubs, Costa Rica and Colombia, our service delivery centers offer highly educated talent, cultural alignment, strong English proficiency, neutral accent, and time zone compatibility that drives easy communication, allowing us to function as a true extension of your internal team.

And bonus: our outsourcing HR services mitigate HR turnover by reducing the tedious administrative work that bogs down your HR department, freeing your staff to focus on more interesting and important activities.

Amid the tight labor market, talent management ranks as the top priority for HR leaders across industries. By taking the inordinate number of administrative duties off your plate, Promantis HR Outsourcing Services allows you to concentrate on what matters most to business success: your people.

Note: 92% of HR leaders say the amount of work they face stands as a top barrier to success.
Our HR Outsourcing Solutions:
  • Payroll Administration: Payroll enrollment, calculation, review, and payment approval.
  • Payroll Tax Administration: Federal, state, and local calculations and filings.
  • Employee Benefits Administration: Enrollment, changes, terminations, and inquiries.
  • HR Help Desk: Structured Level 1 and Level 2 employee support via all communication channels.
  • Talent Acquisition: Administrative recruiting activities like application intakes, background verification, scheduling interviews, generating offer letters, and more.
  • New Employee Administration & Onboarding: Payroll and benefits enrollment, equipment and systems provisioning, orientations, and more.
  • Terminations: Severance and liquidation calculations and payments.
  • General HR Administration: Employee status changes, PTO administration and scheduling, new hire requisition management, and handling of employee inquiries.
  • Leave and Accommodations: Managing HR processes and policies for employee time away from work, alternative work arrangements, or workplace accommodations.
  • Compliance Reporting & Administration: Helping avoid potential fines and penalties by ensuring external compliance activities are filed properly and on time across all jurisdictions.
  • HR Reporting: Creating and managing internal HR reports that measure operational performance, service levels, employee data like termination causes, and more.